Sorry for the long review. Read on if you want the details. Antero is a reputable local shop that is AAA approved that you SHOULD go to rather than the dealer or quick lube shops if you want your car treated professionally, especially for involved repairs and maintenance work beyond oil changes. My family and I have been coming here for car maintenance for almost 10 years. They have taken excellent care of several cars that my parents and I have owned during that same period of time. Benji and Andrew are phenomenal service advisors who are genuinely good people who care about you, your family, and your pocketbook. There have been a number of times when other mechanics have told me to have un-needed services done and Antero only tell me what my car actually needs. They are often so thorough that they catch things other mechanics fail to catch. I appreciate that they are so accommodating and will bend over backwards to take care of customers (i.e. using OEM parts when requested, answering persistent customer questions without seeming bothered, providing lots of useful information, actively working to build a relationship of trust with customers, etc.). I thought I needed a new timing belt and they said my old timing belt still had a little life in it (they could have easily lied to me and told me that it had to be replaced right away). Needless to say, I still had them replace the timing belt anyway for peace of mind and they alleviated all of my concerns, used a high quality replacement belt and doing a thorough job (some shops replace just the timing belt and Antero replaced the belt, water pump, tensioners, and drive belts-- a must when a timing belt failure leads to a stalled engine and can be caused by any of these components going bad). They have a good warranty as well-- 3 years to be exact. Trust me, they honor their warranty! I had them replace an oil pan on a past car and the oil pan started leaking 6 months after service. With no questions asked, they replaced the oil pan gasket at no charge. My only gripe (and its a minor one) is it is not always time efficient to come here. It is frequent that they take a number of days to perform most services and it can be challenging to go a number of days without any car and/or having to spend extra for a rental car for 3-4 days. They do have loaner cars, but they only have a couple of them on a first come first serve basis. It is definitely worth coming here for involved jobs as the quality of work is EXCELLENT but it can be a big burden to come for a simple service like an oil change if I know that I will be without a car for a couple of days (this can be hard to deal with knowing that most dealerships will have an oil change done in a couple of hours or there are lots of other independent/chain shops that will do an oil change in a couple of hours or less). Despite my minor gripe, I look forward to visiting Antero again to keep my Lexus on the road as long as possible! They have a Toyota factory certified technician on staff who has been working on Toyotas for many years-- why visit the dealer for maintenance/repair work when I can get dealer-grade work done here at a more reasonable price?
Wow! Grant, we cannot thank you enough for the high praise and detailed recommendation you gave for our auto repair team. We appreciate you so much and look forward to seeing you again next time. Have a beautiful, blessed, and happy weekend, friend. :-)
- Antero Auto & Truck